We are seeking self-motivated candidates for Kingston Toyota and Lexus of Kingston’s Business Development Center.
Our BDC handles all of the incoming internet inquiries and helps with outbound sales calls. As a Business Development Representative, you will utilize your computer skills, courteous phone manners, and positive attitude to get clients to visit the dealership.
Duties and Responsibilities:
- Respond to internet inquiries with courtesy, accuracy, and professionalism.
- Promptly and accurately enter all customer inquiry data into the CRM software.
- Generate sales appointments for our professional Sales & Leasing Representatives.
- Effectively utilize lead management tools.
- Must be comfortable making large amounts of outbound calls to our prospects daily.
- Perform other job-related duties as assigned.
- Provide the highest degree of customer satisfaction.
- Excellent verbal and written communication skills.
- Efficient typing, emailing, and texting skills.
- Ability to work independently and as part of a team in a fast paced environment.
- Strong organizational and time management skills.
- Must be able to work a 5 day work week, including Saturdays.
- Ability to read and comprehend rules, regulations, policies and procedures.
Compensation includes: Salary base and benefits (medical, dental, disability and life insurance)
Duties of a Receptionist include:
- Greet customers upon their arrival at the dealership.
- Answer all incoming calls promptly, and direct the call to the appropriate department/individual or take messages.
- Communicate with all callers in a friendly, efficient and professional manner and attempt to minimize the amount of time they are placed on hold.
- File away all invoice and work orders.
- Collect payments from customers and process invoices.
- Follow closing procedures and ensure float is balanced at the end of the day.
- May have to assist with administrative tasks.
Requirements for the Receptionist position include:
- Excellent customer service skill
- Team player
- Bilingualism is an asset
- High School diploma attained
- Having auto technical knowledge is an asset
- Microsoft Office knowledge
- Experience with computer program Reynolds & Reynolds (ERA) is an asset
Thank you for expressing your interest in our current job opportunity. We will be reviewing your resume and contacting you shortly.
Send your resume to this address: firstname.lastname@example.org